About 50 residents from the retirement community at Hartrigg Oaks in New Earswick recently met with York Outer Labour MP Luke Charters
to protest about what they say is Yorkshire Water's lack of action on supplying a new pump to control the water level in the nearby Westfield Beck.
Mr Charters says he has now written to Yorkshire Water and the company say they will be replying to the letter and that they plan to carry out works at the site.
One resident, who didn't want to be named, said that many letters had been sent to Yorkshire Water in the past but with no result.
"We pay our Yorkshire Water bills dutifully, but we can’t even get a response to our queries, nevermind get a new pump that they themselves say needs replacing. Perhaps they are waiting for a major incident before they do anything," they said.
It is part of a campaign calling on Yorkshire Water to take action and reintroduce a pump at Westfied Beck, which Mr Charters says Yorkshire Water's own engineers have deemed to have failed, causing flooding.
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